Privacy Policy

Information We Collect

At Lumiere Studios, located in the vibrant Wynwood district of Miami, we collect information in several ways to provide you with the best possible photography experience. The types of information we collect depend on how you interact with us:

• Personal Information: This includes your name, contact details (email address, phone number, and address), date of birth, and any other information you voluntarily provide when booking a session, filling out forms on our website, or contacting us directly. For instance, when booking a wedding photography package, we may collect details about the event, such as the date, venue, and number of guests.
• Payment Information: When you make a payment for our services, we collect necessary payment information such as credit card details or other financial information. This information is securely processed through our trusted payment gateway providers and is not stored on our servers.
• Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze website traffic, improve our website's functionality, and enhance your user experience. We use tools like Google Analytics to track and analyze this data.
• Cookies and Tracking Technologies: Like many websites, we use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device to remember your preferences and activities. You can manage your cookie preferences through your browser settings. Please see our Cookies Policy for more detailed information on the types of cookies we use and how you can control them.
• Photography and Visual Content: During photography sessions, we capture images and videos of you. This visual content is essential for providing our services. We will always obtain your consent before using your images for promotional purposes.

How We Use Your Information

Lumiere Studios uses the collected information for various purposes, all aimed at providing you with exceptional service and a personalized experience:

• Providing Services: We use your personal information to schedule and manage your photography sessions, communicate with you about your bookings, and deliver the services you have requested. For example, if you book a portrait session with Isabella Rodriguez, our lead photographer, we will use your contact information to confirm the date, time, and location of the session.
• Payment Processing: Your payment information is used to process transactions for the services you have purchased. We ensure that all payment processing is secure and compliant with industry standards.
• Improving Our Website: We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and optimize the website's performance and user experience. This may involve A/B testing different website layouts or features to see which performs best.
• Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, and upcoming events. You have the option to opt-out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
• Personalization: We may use your information to personalize your experience with Lumiere Studios. For instance, if you have previously booked a family portrait session, we might recommend similar services or packages that we think you would be interested in.

Data Security

Lumiere Studios takes the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure:

• Secure Storage: Your personal information is stored on secure servers that are protected by firewalls and other industry-standard security technologies. We regularly update our security systems to protect against emerging threats.
• Encryption: We use encryption technology to protect sensitive information during transmission, such as payment details. This ensures that your data is securely transmitted over the internet.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties. We have strict policies and procedures in place to ensure that only authorized employees can access your data.
• Regular Security Audits: We conduct regular security audits to assess the effectiveness of our security measures and identify any vulnerabilities. We also engage third-party security experts to conduct penetration testing and vulnerability assessments.
• Employee Training: We provide regular training to our employees on data security best practices, including how to identify and prevent phishing attacks, protect against malware, and handle sensitive information securely.
• Data Breach Response Plan: In the event of a data breach, we have a comprehensive incident response plan in place to contain the breach, notify affected individuals, and take steps to prevent future breaches.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we need to retain the information for legal compliance purposes).
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer, Adriana Gomez, at [email protected] or by mail at Lumiere Studios, Data Protection Office, 2250 NW 2nd Ave, Wynwood, Miami, FL 33127. We will respond to your request within a reasonable timeframe.

If you believe that we have infringed your data protection rights, you have the right to lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

Lumiere Studios may update this Privacy Policy from time to time to reflect changes in our data processing practices or applicable laws. We will post any changes to this Privacy Policy on our website and, where appropriate, notify you by email.

This Privacy Policy was last updated on October 26, 2025.